@klink.cloud/call-sdk

Headless JavaScript phone-call SDK for the K-Link Customer Support Platform.

It lets your application place and receive calls through your K-Link telephony extension without exposing PBX credentials to the browser user. The SDK authenticates against the K-Link public API with an API token, resolves the extension's webphone credentials server-side, and then drives the WebRTC call engine locally. No UI is included — you bring your own.

Install

npm install @klink.cloud/call-sdk

Zero runtime dependencies — the telephony engine is bundled inside the package and loaded lazily on init().

Prerequisites

1. A K-Link API token — create one under Settings → API Tokens (kpt_...). Treat it like a password; on the web it should be delivered to the page by your backend, not hard-coded.
2. The member you connect as must have a telephony extension assigned in K-Link (Settings → Phone Extension).
3. Microphone permission in the browser.

Quick start

import { KlinkCallSdk } from '@klink.cloud/call-sdk'

const sdk = await KlinkCallSdk.init({
	userEmail: 'agent@yourcompany.com',
	accessToken: 'kpt_xxxxxxxxxxxxxxxx',
	// apiBaseUrl: 'https://apigw.klinkcx.com',  // default
})

// ── events ──────────────────────────────────────────────
sdk.on('registeredChange', ({ registered }) => {
	console.log('extension registered:', registered)
})

sdk.on('incoming', ({ call }) => {
	console.log('ringing from', call.number)
	// auto answer:
	sdk.answer(call.callId)
})

sdk.on('sessionStarted', ({ call }) => console.log('call started', call))
sdk.on('sessionEnded', ({ callId, cause }) => console.log('ended', cause))
sdk.on('error', ({ scope, detail }) => console.error(scope, detail))

// ── controls ────────────────────────────────────────────
await sdk.call('+6591234567')

const [active] = sdk.getCalls()
if (active) {
	sdk.mute(active.callId)
	sdk.unmute(active.callId)
	sdk.hold(active.callId)
	sdk.unhold(active.callId)
	sdk.dtmf(active.callId, '1')
	sdk.hangup(active.callId)
}

// ── teardown ────────────────────────────────────────────
await sdk.destroy()

API

KlinkCallSdk.init(config)

Returns Promise<KlinkCallSdk>. Throws KlinkCallSdkError with code: invalid_config · auth_failed · extension_not_found · extension_not_provisioned · network_error · init_failed.

Events

on(event, fn) returns an unsubscribe function. once and off are also available.

Call controls

call(number) · answer(callId) · reject(callId) · hangup(callId) · hold/unhold(callId) · mute/unmute(callId) · dtmf(callId, tones) · attachAudio(element) · getCalls() · isRegistered · destroy()

Audio (required)

The SDK renders no UI, but it can manage call audio for you — pass it an <audio> element once and remote streams are piped in and released automatically:

sdk.attachAudio(document.querySelector('audio')!)

Prefer to control playback yourself? Listen for the remoteStream event:

sdk.on('remoteStream', ({ callId, stream }) => {
	myAudioElement.srcObject = stream
})

Without one of these, calls connect but stay silent. See examples/basic for a complete working app.

Example app

A minimal framework-free test UI lives in examples/basic (it installs the published @klink.cloud/call-sdk from npm):

cd examples/basic
pnpm install && pnpm dev            # → http://localhost:5173

Security notes

• Rotate or revoke API tokens from Settings → API Tokens at any time; in-flight SDK instances keep working until the PBX signature expires, but new init calls with a revoked token fail with auth_failed.
• Issue one API token per integration so a leak is independently revocable.
• The SDK only ever reads extensions belonging to the token's own tenant.